All Collections
Deposits, transfers and withdrawals
How do I withdraw?
Linking my bank account
How long do withdrawals take?
Who is TrueLayer?
Why can't I withdraw?
Can I make a standing order?
How do I set up a standing order?
What happens if I send money from an account other than my linked bank account?
Can I move cash between my accounts?
Which banks do you accept top ups from?
Can I send money from an account in a different name?
Can I send money from a business account?
Can I send money from a joint bank account?
My instant bank transfer has not arrived. What do I do?
Where’s my money?
Depositing with Google Pay & Apple Pay
How long will it take for my money to reach my Freetrade account?
I’ve sent a deposit and the Freetrade app didn’t reopen?
Can I cancel my deposit sent through Open Banking?
Why can’t I see my bank on the 'Select Bank' list?
How do I withdraw money from my Freetrade account?
Can I set up a Direct Debit?
My Direct Debit was taken, why can't I invest it yet?
How do I set up a Direct Debit?
My Direct Debit hasn’t arrived
When will my Direct Debit arrive?
How can I cancel my Direct Debit?
How can I edit/manage my Direct Debit?
How can I pause my direct debit?
How do I resume my Direct Debit?
How many Direct Debits can I create?
I’m changing bank, can I keep my Direct Debit?
Is there a limit to the amount I can top up via Direct Debit?
Can I set up a Direct Debit from a non-linked bank account?
I have an ISA and/or SIPP - if my Direct Debit is debited from my linked bank account before the end of the tax year, but arrives into my Freetrade account in the new tax year, which year will it contribute to?