Yes, you can add cash to your account using a joint bank account, provided it is your linked bank account.
If you send money from a joint bank account and it doesn’t arrive within 2 minutes, it may be because the name that came through from the bank doesn’t match the name registered on your Freetrade account. Often, we’ll need to see a bank statement from the account you sent the cash from in order to allocate your money. We’ll make a note in our records so that it doesn’t happen again in future. If this is the case, please email us at [email protected].