Getting Started

What is Freetrade?

Written by Gemma
Updated over a week ago

I can't find my address listed in the app

Written by Toni Shelton
Updated over a week ago

National identification information for non-UK nationals

Written by Gemma
Updated over a week ago

How can I complain?

Written by Gemma
Updated over a week ago

How old do you have to be to have a Freetrade account?

Written by Gemma
Updated over a week ago

Is my device compatible?

Written by Toni Shelton
Updated over a week ago

What to do if your identity check fails

Written by Toni Shelton
Updated over a week ago

The Magic Link email does not open the app

Known bug in iOS 11.2+

Written by Viktor Nebehaj
Updated over a week ago

Which countries is Freetrade available in?

Written by Toni Shelton
Updated over a week ago

What do I need to setup a Freetrade account?

Verification, setup account

Written by Gemma
Updated over a week ago

How can you offer free trading?

Written by Gemma
Updated over a week ago

I’m not receiving the magic link

Written by Toni Shelton
Updated over a week ago

Which documents do you accept to verify my selfie?

Written by Toni Shelton
Updated over a week ago

Why can’t you recognise my selfie?

Written by Toni Shelton
Updated over a week ago

My selfie verification check failed, now what?

If your automatic identity check fails, we will email you to ask for a few documents

Written by Toni Shelton
Updated over a week ago

Do I need to live in the UK to use the app?

Written by Toni Shelton
Updated over a week ago

Is Freetrade available to US citizens?

Written by Toni Shelton
Updated over a week ago

Is Freetrade available to Channel Islands and Isle of Man residents?

Written by Toni Shelton
Updated over a week ago

Can I use my account on both iOS and Android?

Written by Toni Shelton
Updated over a week ago

What's your pricing on Freetrade?

Written by Gemma
Updated over a week ago

Is there a browser version?

Written by Toni Shelton
Updated over a week ago

Who is a community member?

Written by Gemma
Updated over a week ago

How does Freetrade make money?

Written by Gemma
Updated over a week ago

Will you have futures?

Written by Viktor Nebehaj
Updated over a week ago

Do you offer mutual funds?

Written by Viktor Nebehaj
Updated over a week ago

Can I do options trading?

Written by Viktor Nebehaj
Updated over a week ago

What products do you offer?

Written by Viktor Nebehaj
Updated over a week ago

Can I do short selling?

Written by Viktor Nebehaj
Updated over a week ago

If trading is free, how do you make money?

Written by Viktor Nebehaj
Updated over a week ago