If you don’t receive the magic link right away, please check your junk/spam email folder. If it isn’t there, you may need to request the link again.
We've also seen some intermittent issues with Hotmail/Outlook email addresses in the past. There are 3 steps you can take to find the email:
Update your Outlook app.
Enter your email account settings and update these so that all emails from '@freetrade.io' are on your approved senders list.
Log into Hotmail on a desktop - this sometimes pushes the email to appear in the app also.
Be sure to check both your junk and spam folders.
If you are still unable to locate the magic link, please email [email protected]