We do our best to automatically verify your identity using the information you provide when you create your account. If we’re not able to and your automatic identity check fails, your app may ask you to upload proof of ID and take a selfie.

Taking a selfie alongside uploading your ID lets us know it’s really you!

In most cases that’s all we’ll need. However, if we need any further details or we can’t accept your selfie, we’ll soon be in touch to help get your account set up.

Did this answer your question?