All Collections
Getting Started
Setting up your account
What to do if your identity check fails
What to do if your identity check fails
Updated over a week ago

We do our best to automatically verify your identity using the information you provide when you create your account. If we’re not able to and your automatic identity check fails, your app may ask you to upload proof of ID and take a selfie.

Taking a selfie alongside uploading your ID lets us know it’s really you!

In most cases that’s all we’ll need. However, if we need any further details or we can’t accept your selfie, we’ll soon be in touch to help get your account set up.

Did this answer your question?