We do our best to verify your identity automatically using the information you provide when you create your account 👩💻If we’re not able to and your automatic identity check fails, we will email you to ask for two documents. You can find the list of accepted documents here.
We recommend uploading your documents to the link provided in the email. We use Dropbox, a secure cloud storage location. Once you have uploaded your documents, please reply to the email confirming you have done so 📫
Account verification may take 2-3 working days. If we require any additional information or any alternative documents, we’ll contact you via email.
If we do not receive a response we will delete your documents after 30 days⏳
Once we have verified your account, your documents will be deleted from Dropbox