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Why can’t you recognise my selfie?
Why can’t you recognise my selfie?
Meghan Betts avatar
Written by Meghan Betts
Updated over a week ago

If we’re unable to recognise your selfie, you will be able to try again.

Here are some tips for a successful selfie:

  • Your full face is in view

  • You have nothing obstructing your face

  • You are in a well lit environment

  • The selfie is clear and not blurry

You will have three attempts to upload an acceptable selfie. Don’t worry if you don’t manage it, we’ll soon be in touch to help get you set up!

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