If you’d like to update your address, please upload a proof of address document from the list below to our secure location.
Once done, let us know by opening an in-app chat and tapping on "My details" > "Address". You can also email [email protected] with the following information:
The address you’d like to switch to
Your date of birth for security
Confirmation that you have uploaded the document
🏠1 Proof of address within the last 3 months
✅ Council tax bill
✅ Utility bill or statement
✅ Personal bank account statement
✅ Provisional or full UK photocard driving licence
✅ HMRC correspondence that includes your National Insurance number
✅ DWP correspondence that includes your National Insurance number