We've received your transfer request and have sent it to your current provider so they can begin processing your transfer.
Most providers accept transfer requests electronically, though some require instructions to be sent by email or post. Whichever method is required, we'll keep you updated as your transfer moves through each stage.
Do I need to do anything?
No action is required as of now. If we require more information, we'll contact you.
What happens next?
Your existing provider will confirm they’ve received the transfer instruction and will begin to process the request. We’ll keep you updated as it progresses via the Transfer progress tracker and status banners in both our Mobile and Web platforms.