Skip to main content

What does "Transfer cancelled" mean?

Your transfer is no longer being processed.

Why was my transfer cancelled?

Common reasons include:

  • You’ve requested the cancellation of the transfer

  • We asked you to complete an action and didn't hear back

  • Your provider was unable to proceed with the transfer

What happens next?

No further action will be taken. If you'd like to transfer your account to Freetrade, you’ll need to start a new transfer request

Did this answer your question?