Phishing is contact made by email. Fraudsters will impersonate well-known businesses to get you to click on a link and enter personal details or open an attachment. It is common for them to use scare tactics so you’ll act without thinking. These types of emails are usually sent to a high number of email addresses.

How to spot the signs 👁

  • Be wary of emails with attachments or prompts to open links or to download a file. These might contain malware and infect your computer or take you to fake websites

  • Check the email address domain when you receive an email. Is it the email address the company usually emails you from? If you are unsure, contact the company to verify the email address or perform your own research online

  • Check the grammar and spelling in the email. This can be a big giveaway of a scam email

  • You should never be asked for full security information or PINs via email

  • Check if the email is personalised. Does it have information such as your name, postcode or part of an account number? If there is no personalisation, treat it with suspicion

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