If you or your referral haven’t received your free shares after 7-10 days, there can be a few reasons why.

  • Your friend needs to have added cash to their account.

  • Your friend needs to have filled out the W-8BEN form (US tax exemption) which can be found in the profile section of the app.

  • We place orders for free shares in batches, once a week. Orders can be rejected for a number of technical reasons. If this happens, we will re-place your order in the next batch.

You can find more information on Free Shares here.

Did this answer your question?